Sunday, January 25, 2009

Technology Focus: IP-Based Voice Communications

Security managers face an increasingly complex technological landscape in which a detailed technical knowledge is becoming ever more important to making sound decisions about the purchase of security equipment. Convergence and dynamic return on investment are key considerations.

One area that is increasing in complexity is that of the introduction of IP (internet protocol). Many security managers are now aware that return on investment for new IP CCTV systems can be achieved dynamically - and rapidly - by installing in parallel a business-wide voice over IP telephony system. The ROI is achieved by savings in telephony call charges.

VoIP telephony (replacing traditional packet-switched telephony with new IP-based telephony) is one application of this new technology, but VoIP extends far beyond telephony. Now, portable hand radios are becoming IP-based, in part or in whole, making it necessary for managers of security teams to make difficult purchasing decisions based often on a rudimentary understanding of the technology.

A recent article in Police Chief magazine, written by Motorola, goes some way to explaining the options available. See: http://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=1634&issue_id=102008

Convergence and IP-based security systems are one of many subjects covered in the new Specifying Security Technology Course, 13-17 July 2009. For details go to: http://www.arc-tc.com/pages/other_accredited_sm.asp#s4 . The course will also be held in Dubai, 31 May – 4 June. Contact Janet for details.