Still in the aviation world, Glasgow Airport, which was subjected to an attempted terrorist attack last year, has been awarded ‘Most Effective Recovery of the Year’ award at the recent Business Continuity Awards 2008. The Airport handles over 8 million passengers a year and its resilience planning stood the organisation in good stead when a vehicle bomber attempted to cause major human and infrastructure damage. Once the emergency was under control, the Airport authorities faced a huge challenge to restore operations rapidly and efficiently – their success was based upon preparation and planning, which is at the core of any effective business continuity capability. This link will take you to a case study on the Glasgow response from the Business Continuity Journal: http://www.continuitycentral.com/glasgowairportcasestudy.pdf
If you would like to know more about Crisis and Business Continuity Management, it is covered in our courses and we can also provide bespoke training based on your organisation’s requirements. Contact Phil for details.